The tone of voice in branding is critical, influencing how a brand is perceived and connects with its audience. Maintaining a consistent tone establishes a memorable and distinctive brand identity.
Confident yet Approachable
Trustworthy yet Dynamic
BNB speaks with a tone that mirrors the fusion of red and blue – striking a balance between professionalism and energy. We communicate with clarity and assurance, offering you not just financial services, but a partnership that understands your needs and propels you towards success.
At BNB, we’re not just a bank; we’re your ally in every financial pursuit. Embrace the intelligence of blue, feel the power of red – welcome to the new era of BNB, where your financial journey is as vibrant as our logo.
Words we like:
1. We are pleased to… 2. Thank you for your patience. 3. Dear valued customers, 4. Our sincere apologies. 5. Have a pleasant day.
Words not encouraged:
1. We have to… 2. Thanks for waiting. 3. Attention customers, 4. Sorry for the inconvenience. 5. Goodbye.